These Terms of Sales (called « GTC ») apply to all orders done by an internet surfer / physical or moral person (here after called « CLIENT »), on our website  http://www.motion-ride.com (here after called « SITE »), but also orders passed by phone, email or postal mail

These terms of Sales are written by :

M-otion Engineering SAS with 69 999,80 € capital, registered in the trade register of Villefranche Tarare under number 811 109 834, having its registered office at 847 Rue de Frans, 69400 Villefranche sur Saône, France.

Tel. : +33 6 01 30 25 30

Email : contact@motion-ride.com , (here after called « SELLER »).


1.     Acceptance of general conditions


All orders passed by our SITE implies necessarily implies the unreserved acceptance of the CLIENT of these GTC.

The CLIENT undertakes to read carefully the GTC and to accept them, before pay for an order placed on the SITE.

These GTC are referred at the bottom of the SITE and must be consulted before placing the order.

The SELLER reserves the right to adapt or modify at any time the GTC. In case of modification, it will be applied to each order the GTC in force at the registration of the order.


2.     Orders


The distance selling contract is concluded from the moment when the customer, having read the summary of his order and its details, will have confirmed his order by clicking on the button "BUY".


The CUSTOMER will be invited to provide information to identify it by completing the form available on the SITE for the CLIENT's order to be processed by the SELLER.


The SELLER will acknowledge receipt of the order to the CLIENT by sending an order confirmation email.

The CLIENT will be able to consult the information relating to the order in the "my orders" section of the customer area.

The SELLER reserves the right to cancel any order from a Customer with whom there is a dispute.

The information provided by the CUSTOMER when ordering commits the latter: in case of error in this information, including the email address and contact details of the recipient, the SELLER cannot be held responsible for the impossibility of delivering the product. Any delivery made to the address indicated by the CLIENT will be considered perfect.

In the case of a reshipment due to a lack of information and / or error on the part of the CUSTOMER, the costs incurred by this reshipment will be charged to the CLIENT.


3.     Prices and invoices

Our prices include French VAT or the destination country VAT of the goods. Shipping costs include customs taxes.

Unless expressly stated otherwise by us, we deliver only against payment in advance (made as indicated on our order form) and on invoice (sent by e-mail and which can also be sent with our order confirmation).


The prices indicated are valid, except gross error. The applicable price is the one indicated on the SITE on the date on which the order is placed by the CLIENT.


a)       Terms of Payment 

Payment is made online by the Customer when ordering.

For all products, payment can be made:

  • By credit card online (Credit Card, VISA, Mastercard, American Express),

  • By Paypal account depending on the CUSTOMER's country

  • Wire Transfer

The information concerning the CUSTOMER's bank card is subject to secure transmission (128-bit SSL encryption) directly to the website of the SELLER's banking partner. They do not pass through the SELLER's server. The latter only stores the payment method used.


The order validated by the CLIENT will only be considered effective when the payment reaches the SELLER.

4.     Delivery

The delivery time is indicated to the customer before placing the order and prior to the final validation of it. The delivery time will be confirmed in the order confirmation email sent to the customer.

If the goods cannot be delivered or if they cannot be delivered on time, we will inform the customer without delay. In case of late delivery, we will agree with the customer a new delivery time. If the goods are not available from our suppliers in a short time and therefore prevents any delivery within a reasonable time, we are authorized to resolve the sales contract.


Delivery charges are the responsibility of the customer and are indicated during the order process.


In case of withdrawal, the regular costs of return are the responsibility of the customer.

5.     Right of withdrawal

In accordance with Article L.221-18 of the Consumer Code, the CLIENT has a period of fourteen days from the date of receipt of the order to exercise his right of withdrawal, without having to justify his decision nor any other costs than those provided for in Articles L. 221-23 to L. 221-25.

This period applies in any country where the right of withdrawal is less than or equal to 14 days. For other cases, the legal deadline of the country where the product will be sent applies.

To exercise his right of withdrawal, the CLIENT must notify his decision to withdraw from this contract by means of an unambiguous declaration to the email address: contact@motion-ride.com.

The refund will be made within 14 days of receipt of the goods and automatically on the account associated with the method of payment initially used by the CLIENT.

The return costs are the responsibility of the CLIENT.

6.     Property Transfer

The transfer of ownership of the goods delivered by us is delayed until full payment of the selling price (including VAT and shipping costs) of the goods concerned.


7.     Warranty

The SELLER guarantees to the CLIENT of origin that the fork when it is new, is free from defects in material or manufacturing defects. This warranty expires three (3) years after the original date of purchase from the SELLER or an authorized dealer of the SELLER, or from an equipment manufacturer approved by the SELLER when the fork is included as an original equipment with a purchased vehicle.

This warranty is only available to the original owner of the new fork. The rights of the CLIENT under this warranty can not be assigned.


This warranty is valid only if the fork is used under normal conditions and is maintained in accordance with the recommendations of the SELLER.

If determined by the SELLER, in his sole discretion and upon his final decision, that a component of the fork is covered by this limited warranty, it will be repaired or replaced by a comparable model, chosen unilaterally by the SELLER, whose the decision will be peremptory and enforceable.

This forms the exclusive remedy of the terms of this limited warranty. Any other remedy or damage that may otherwise be applicable under this limited warranty is excluded, including, but not limited to, incidental or consequential damages, or exemplary damages.

This limited warranty does not apply to normal wear and tear, malformations or malfunctions resulting from improper use, lack of maintenance, improper assembly, modifications or alterations, repairs or improper or prohibited maintenance, collisions, accidents, falls or any other abnormal, excessive or inappropriate use. Each fork model is designed for a very specific practice and should be used in the conditions of this practice and not another. Wear and tear parts are subject to damage as a result of normal use, failure to service according to SELLER recommendations and/or riding or installation in conditions or applications other than recommended. Wear and tear parts are identified as Bushings and Seals.

This limited warranty gives the CLIENT specific legal rights. The CLIENT may also benefit from other legal rights due to the application of national laws that are not affected by this limited warranty. If a court of competent jurisdiction determines that a specific provision of this limited warranty does not apply, that determination will not affect the other provisions of this limited warranty and all other provisions remain in effect.

This warranty is valid only if the fork is used under normal conditions during the adapted MTB pratice and is maintained in accordance with the recommendations of the SELLER. In addition, the maximum permissible weight of the CLIENT fully equipped is 100 kg; beyond this weight, the SELLER is released from all liability.

This warranty is the only warranty offered by the SELLER for its forks and components, and there is no other warranty beyond that described in this document. Any other warranty that may be implied by current law, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose is excluded. This limited warranty must be subject only to French law.

In accordance with Article L. 211-16 of the Consumer Code, when the CUSTOMER requests, during the course of the commercial guarantee which has been granted, a restoration covered by the guarantee, a period of immobilization of at least 7 days is added to the duration of the warranty that remained to run. This period starts from the request for intervention or the provision for repair of the property in question, if this provision is subsequent to the request for intervention.

8.     Liability

The SELLER assumes no responsibility (whatever the cause) for the damages due to an action of the CLIENT (in particular to a non-compliant or unsuitable use of the goods by the customer), to the unpredictable and insurmountable fact of a person outside the contract or in a case of force majeure.

The above limitations of liability do not apply in case of theft or gross negligence.

Claims for damages by the CLIENT due to apparent defects in the goods delivered are excluded if he does not notify the SELLER of the defect within two weeks of delivery.


9.     Personal Data

The SELLER collects on the SITE personal data concerning his Clients, including cookies. CLIENTS may disable cookies by following the instructions provided by their browser.

The data collected by the SELLER is used to process orders placed on the SITE, manage the CLIENT's account, analyze orders and, if the CLIENT has chosen this option, send him commercial prospecting letters, newsletters, offers promotional and / or special sales information, unless the CLIENT no longer wishes to receive such communications from the SELLER.

The CLIENT's data are kept confidential by the SELLER in accordance with his declaration made to the CNIL, for the purposes of the contract, its execution and in compliance with the law.

CLIENTS may unsubscribe at any time by accessing their account or by clicking on the hypertext link provided for this purpose at the bottom of each offer received by email.

In accordance with the law n ° 78-17 of January 6th, 1978 relative to the data processing with the files and the freedoms, the CLIENT benefits from a right of access, rectification, opposition (for legitimate motives) and suppression of his personal data. He can exercise this right by sending an email to the address: contact@motion-ride.com.


10. Intellectual Property

All visual and audio elements of the SITE, including the underlying technology used, are protected by copyright, trademark law and / or patents.

These elements are the exclusive property of the SELLER. Anyone who publishes a website and wishes to create a direct hypertext link to the SITE must request the SELLER's authorization in writing.

This authorization of the SELLER will in no case be granted definitively. This link must be deleted at the request of the SELLER. Hypertext links to the SITE using techniques such as framing or in-line linking are strictly prohibited.


11. Jurisdiction and applicable law

These Terms and Conditions and the relationship between the CLIENT and the SELLER are governed by French law.

In case of dispute, only the French courts will be competent.

However, prior to any recourse to the arbitration judge or state, will be privileged bargaining in a spirit of loyalty and good faith in order to reach an amicable agreement upon the occurrence of any conflict relating to this contract, including its validity.

The party wishing to implement the negotiation process must inform the other party by registered letter with acknowledgment of receipt indicating the elements of the conflict. If, after a period of fifteen (15) days, the parties cannot reach an agreement, the dispute will be submitted to the competent court.

 Ambassador Program

 Ambassador's commitments:

  • Send us at least two photos per month
  • Post at least two photos per month on your social networks showing you riding your Motion fork using Motion’s #PureRide
  • Share Motion Ride’s posts
  • Promote Motion forks to your riding friends and/or fellow club members
  • Tell your Local Bike Dealer about our test centre programme
  • You probably lead rides, are a regular at club rides, or take part in some MTB events where you’ll ride with your Motion fork
  • Be a strong Motion ride advocate